Discount Code Terms & Conditions

These Terms & Conditions apply to all promotional and discount codes offered by [Your Business Name] on our website.

1. General Terms

  • Only one discount code can be used per order. Discount codes cannot be stacked or combined.
  • Codes are valid for website purchases only and cannot be redeemed on Etsy or other platforms.
  • Codes are non-transferable and have no cash alternative.
  • Discount codes cannot be applied to shipping costs.
  • Codes must be entered at checkout and cannot be applied retrospectively.
  • We reserve the right to amend or withdraw any discount code at any time without notice.
  • All promotions are subject to stock availability.

2. Code-Specific Terms

2a. Code: XMAS10

Offer: 10% off when you spend over £100

  • Minimum spend requirement: £100 (excluding shipping).
  • Valid until 1st December.
  • Discount applied when the code is entered at checkout.
  • Single use per customer unless otherwise stated.
  • Cannot be used with any other discount code or promotion.

2b. Code: SUPPORTGRAIN

Offer: 10% off when you spend over £100

  • Minimum spend requirement: £100 (excluding shipping).
  • Discount applied when the code is entered at checkout.
  • Single use per customer unless otherwise stated.
  • Cannot be used with any other discount code or promotion.

2c. Code: LOYALTYGIFT

Offer: Free Oil Care Kit with your next order

  • Provides one free oil care kit with your next purchase.
  • No minimum spend unless otherwise stated.
  • One free gift per order.
  • Free gift is non-exchangeable and non-refundable.
  • Subject to stock availability.
  • Cannot be used alongside any other discount code.

3. Exclusions

Unless otherwise stated, discount codes cannot be used for:

  • Gift cards
  • Bespoke/custom commissions
  • Sale or already discounted items
  • Shipping fees

4. Returns & Refunds

If items purchased with a discount code are returned:

  • Refunds are issued based on the discounted price paid.
  • If your order included a free gift and the return disqualifies the promotion, the free gift must be returned or its value may be deducted from your refund.

5. Contact

If you have any questions about discount codes or promotions, please contact: info@graindesigns.co.uk

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